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Learning From the Toxic Trenches

The Winding Road to Healthier Organizations—and to Healthy Everyday Leaders

University of Missouri-Kansas City

This article offers an insider's look at the power and consequences of high levels of workplace emotion in order to deepen understanding of the workplace relationships and practices needed for individual and organizational success. It begins with a definition of terms, illustrating the linkages among toxic emotions, organizational effectiveness, leading, and change. It explores insights and strategies for managing the dynamics and proposes five steps for sustaining healthy leaders in an increasingly pressurized work world. The article advocates new models for education and training, as well as renewed attention to the development of theories and structures that promote individual and organizational health.

Key Words: leadership • resilience • toxic emotions • change management • workplace emotions • organizational health

This version was published on December 1, 2008

Journal of Management Inquiry, Vol. 17, No. 4, 354-367 (2008)
DOI: 10.1177/1056492608320580


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