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Journal of Management Inquiry
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Company on the Couch

Unveiling Toxic Behavior in Dysfunctional Organizations

Alan Goldman

Arizona State University

In positioning the "Company on the Couch," management consultants have increasingly called attention to toxic behavior in dysfunctional organizations. This article addresses how the mismanagement and failure to accurately and timely identify people problems in organizations is in itself a form of toxic leadership. Via two consultations presented in the form of case studies, this article illustrates how complex webs of organizational dysfunction are frequently an outgrowth of mild, unchecked toxicity in the workplace. Recommendations and initiatives are provided to better prepare managers for timely and accurate toxin detection and handling.

Key Words: toxic behavior • toxic leadership • dysfunctional organizations • DSM-IV-TR • management consulting • toxin detectors • toxin handlers

Journal of Management Inquiry, Vol. 17, No. 3, 226-238 (2008)
DOI: 10.1177/1056492608318157
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D. W. Jamieson
Editor's Introduction
Journal of Management Inquiry, December 1, 2008; 17(4): 353 - 353.
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